At ODIN Engineering we are aware of our responsibilities and take them seriously. As a provider of solutions to business-critical processes in industrial companies, we know how important it is to maintain a functional production line. That is why our service is of the same quality as our solutions.

Running-in and training
Our service begins already in the installation and running-in phase, which is a standard part of all ODIN Engineering’s deliveries. Here we ensure that our special-purpose machines work optimally with the existing production facilities. When we run in new plants and machines, we also provide training in operation and maintenance. This minimises the risk of malfunction due to incorrect operation and lack of knowledge.

Monitoring of special-purpose machines
ODIN Engineering also offers monitoring solutions to avoid critical errors in the machines and make troubleshooting more efficient. As an additional safety feature, we often establish monitoring agreements, so ODIN’s own technicians also have access to the monitoring data. This lets us quickly access the necessary data, for example if the customer’s own monitoring system malfunctions or in case of critical system failures.

Our insight into the customer’s data enables us to provide higher-quality service and increase uptime in the customer’s production facility. Our monitoring can also prevent wear and tear in production from developing into critical issues, as our technicians work proactively with scheduled maintenance to address potential problems before they occur.

Emergency service
In addition to running-in, monitoring and ongoing servicing, ODIN Engineering also offers emergency service 24 hours a day. When our customers phone us, they need technical and qualified assistance. On our service number, you can always get in touch with one of our skilled technicians.

For us, service is an integral part of our solutions. It is vital that our customers’ production machinery is kept running, and we work on the principle that no critical problem is too complicated to fix.

In our solutions we often integrate a connection to the controls of the equipment so it is possible to troubleshoot remotely. We are also happy to jump on a plane with an important replacement part or component if needed.

At ODIN we take pride in picking up the phone and being ready to help when our customers need it. This is what service means to us.

News

Atypical business leader and live wire turns 50

15. may 2021

Mads Strøjer Rasmussen is the third-generation owner and CEO of ODIN Engineering in Slagelse, which develops solutions and special machines

Meet Gregers Stahrenberg: Special machines are developed and built from scratch

21. april 2021

Gregers Stahrenberg manufactures unique components such as pistons, shafts, fixtures, tools, and spare parts for our special machines. The 56-year-old

Jacob Dilling-Hansen has joined ODIN Engineering as Sales and Relation Manager

16. april 2021

He has an AP Degree in Financial Management from Niels Brocks Handelsakademi (now CBS) with a focus on language, international

Slagelse-Based Company Slips Unscathed Through 2020

3. february 2021

Things are cracking again at ODIN Engineering A/S in Slagelse, and all employees are back to work. But in a

Special machines are being installed and serviced virtually around the world from Slagelse

15. december 2020

ODIN Engineering is committed to providing fast and effective installation and servicing of the business-critical special machines delivered to customers

Experienced owner-manager and economist joins the board of directors at ODIN Engineering

1. december 2020

Jan Helskov Hansen is a new member of our board of directors. We look forward to benefitting from his background

Challenging apprenticeship at ODIN Engineering resulted in a top grade in the apprenticeship test

16. july 2020

At ODIN Engineering, we have a long tradition of challenging and qualifying apprentices and equipping them with the best further

ODIN Engineering drives optimisation with new CNC milling machine

23. june 2020

ODIN Engineering continuously invests in new, quality equipment and in-service training, thereby helping make the development of business-critical custom machinery

Jigsaw puzzle strengthens ODIN Engineering’s team spirit despite distance

20. may 2020

We at ODIN Engineering have made a 1,000-piece jigsaw puzzle with a design from our regular team-building day; it was

When the crisis strikes, ODIN Engineering pulls together

18. may 2020

The coronavirus crisis has left its mark on ODIN Engineering, creating an entirely new daily round for both employees and