At ODIN Engineering we are aware of our responsibilities and take them seriously. As a provider of solutions to business-critical processes in industrial companies, we know how important it is to maintain a functional production line. That is why our service is of the same quality as our solutions.

Running-in and training
Our service begins already in the installation and running-in phase, which is a standard part of all ODIN Engineering’s deliveries. Here we ensure that our special-purpose machines work optimally with the existing production facilities. When we run in new plants and machines, we also provide training in operation and maintenance. This minimises the risk of malfunction due to incorrect operation and lack of knowledge.

Monitoring of special-purpose machines
ODIN Engineering also offers monitoring solutions to avoid critical errors in the machines and make troubleshooting more efficient. As an additional safety feature, we often establish monitoring agreements, so ODIN’s own technicians also have access to the monitoring data. This lets us quickly access the necessary data, for example if the customer’s own monitoring system malfunctions or in case of critical system failures.

Our insight into the customer’s data enables us to provide higher-quality service and increase uptime in the customer’s production facility. Our monitoring can also prevent wear and tear in production from developing into critical issues, as our technicians work proactively with scheduled maintenance to address potential problems before they occur.

Emergency service
In addition to running-in, monitoring and ongoing servicing, ODIN Engineering also offers emergency service 24 hours a day. When our customers phone us, they need technical and qualified assistance. On our service number, you can always get in touch with one of our skilled technicians.

For us, service is an integral part of our solutions. It is vital that our customers’ production machinery is kept running, and we work on the principle that no critical problem is too complicated to fix.

In our solutions we often integrate a connection to the controls of the equipment so it is possible to troubleshoot remotely. We are also happy to jump on a plane with an important replacement part or component if needed.

At ODIN we take pride in picking up the phone and being ready to help when our customers need it. This is what service means to us.

News

Challenging apprenticeship at ODIN Engineering resulted in a top grade in the apprenticeship test

16. july 2020

At ODIN Engineering, we have a long tradition of challenging and qualifying apprentices and equipping them with the best further

ODIN Engineering drives optimisation with new CNC milling machine

23. june 2020

ODIN Engineering continuously invests in new, quality equipment and in-service training, thereby helping make the development of business-critical custom machinery

Jigsaw puzzle strengthens ODIN Engineering’s team spirit despite distance

20. may 2020

We at ODIN Engineering have made a 1,000-piece jigsaw puzzle with a design from our regular team-building day; it was

When the crisis strikes, ODIN Engineering pulls together

18. may 2020

The coronavirus crisis has left its mark on ODIN Engineering, creating an entirely new daily round for both employees and

NIDOs visualise ODIN Engineering’s qualities

21. april 2020

ODIN Engineering is known for developing new, innovative, business-critical special-purpose machinery of a high quality. Therefore, we are taking an

ODIN Engineering during the Covid-19 crisis

25. march 2020

ODIN Engineering closely follow the guidelines of the Danish government during the Covid-19 crisis. These guidelines can be found (in

Caliper bears witness to a long tradition of precision at ODIN Engineering

24. march 2020

The caliper is an indispensable tool used every single day in the production at ODIN Engineering. It is a basic

Corona Covid-19 leaves traces everywhere – also at ODIN Engineering

17. march 2020

“ODIN handles the situation seriously and follows the guidelines issued by the Danish government. No one has tried this situation

NIDOs tell the story of ODIN Engineering on the road

11. march 2020

How do you decorate the assembly and service cars so that customers and those who see ODIN’s cars in traffic

Social activities improve the working environment at ODIN Engineering

5. december 2019

The staff social club of ODIN Engineering regularly organises events and activities that bring our team together. Social engagement has