At ODIN Engineering we are aware of our responsibilities and take them seriously. As a provider of solutions to business-critical processes in industrial companies, we know how important it is to maintain a functional production line. That is why our service is of the same quality as our solutions.

Running-in and training
Our service begins already in the installation and running-in phase, which is a standard part of all ODIN Engineering’s deliveries. Here we ensure that our special-purpose machines work optimally with the existing production facilities. When we run in new plants and machines, we also provide training in operation and maintenance. This minimises the risk of malfunction due to incorrect operation and lack of knowledge.

Monitoring of special-purpose machines
ODIN Engineering also offers monitoring solutions to avoid critical errors in the machines and make troubleshooting more efficient. As an additional safety feature, we often establish monitoring agreements, so ODIN’s own technicians also have access to the monitoring data. This lets us quickly access the necessary data, for example if the customer’s own monitoring system malfunctions or in case of critical system failures.

Our insight into the customer’s data enables us to provide higher-quality service and increase uptime in the customer’s production facility. Our monitoring can also prevent wear and tear in production from developing into critical issues, as our technicians work proactively with scheduled maintenance to address potential problems before they occur.

Emergency service
In addition to running-in, monitoring and ongoing servicing, ODIN Engineering also offers emergency service 24 hours a day. When our customers phone us, they need technical and qualified assistance. On our service number, you can always get in touch with one of our skilled technicians.

For us, service is an integral part of our solutions. It is vital that our customers’ production machinery is kept running, and we work on the principle that no critical problem is too complicated to fix.

In our solutions we often integrate a connection to the controls of the equipment so it is possible to troubleshoot remotely. We are also happy to jump on a plane with an important replacement part or component if needed.

At ODIN we take pride in picking up the phone and being ready to help when our customers need it. This is what service means to us.

News

Specialised machines developed by ODIN Engineering will soon be operational in Asia

17. september 2019

Ten containers filled to the brim with sophisticated manufacturing equipment developed by ODIN Engineering have reached their destination in Asia.

ODIN Engineering adds a Trumpf laser cutter to its machinery to enhance flexibility in production

28. august 2019

ODIN Engineering has invested in a Trumpf laser cutter to be able to cut sheet metal in-house. This new laser

Meet Niklas Drost Bak Larsen: Continues as an Industrial Technician at ODIN Engineering

26. july 2019

New challenges on a daily basis and the opportunity to take his interest in scouting to work with him. These

HAVREFRAS – Machine runs without a hitch for 16 years

15. march 2019

When Nakskov Mill Foods (NMF) was to establish a new and larger processing plant for HAVREFRAS back in 2004, ODIN

Meet Kasper Andy Quist: ODIN Engineering’s Production Planner and entertainer of the team

5. march 2019

Our employee Kasper Andy Quist has been working at ODIN Engineering as Production Planner for more than 4 years and

Easy to arrive on time when work is fun

9. january 2019

At ODIN Engineering, our apprentices arrive at half past six every morning. Several of them live far away from ODIN,

ODIN Engineering enters into innovation collaboration with Technical University of Denmark, DTU

20. september 2018

The collaboration contributes new knowledge and research to ODIN’s development of customised machinery, and prepares the students for the real world.

ODIN Engineering sends apprentices around the world

23. august 2018

Our apprentices, Jonas and Kevin, have just returned from assembling custom machinery in China and Italy.

ODIN Engineering adds powerful German to its machinery

4. june 2018

The Hedelius T7 2600 Magnum is the latest addition to the ODIN Engineering machinery.

ODIN Maskinfabrik is changing its name to ODIN Engineering

14. may 2018

On 14 May, we are changing our name to ODIN Engineering. Our new name reflects the fact that ODIN has always been much more than a machine factory.